Privacy Policy
Effective Date: 04/10/2026
At Lawrence Luxuries, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products.
1. Information We Collect
When you make a purchase or interact with our site, we may collect:
- Identity & Contact Data: Name, billing address, delivery address, email address, and phone number.
- Financial Data: Payment card details (processed securely by our third-party payment providers; we do not store your full card details).
- Transaction Data: Details about payments to and from you, and other details of products you have purchased.
- Technical Data: IP address, browser type and version, time zone setting, and operating system.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use it to:
- Process and deliver your order, including managing payments and arranging courier delivery.
- Communicate with you regarding order updates, tracking, or customer service inquiries.
- Send you marketing communications (only if you have explicitly opted in), which you can unsubscribe from at any time.
3. Data Sharing
We do not sell your personal data. We only share it with trusted third parties necessary to run our business, including:
- Delivery Partners: (e.g., Royal Mail, DPD) to get your bath bombs and hampers to you.
- Payment Processors: (e.g., Stripe, PayPal) to securely process your transactions.
- Website Hosting & IT Platforms: To keep our website secure and functional.
Third-Party Analytics and Advertising We use third-party tracking tools to understand how our website is used and to deliver relevant advertising.
- Google Analytics: We use Google Analytics to monitor and analyze website traffic. Google tracks data such as your IP address, device type, and browsing behavior on our site. You can opt out of having your activity tracked by Google Analytics by installing the Google Analytics opt-out browser add-on.
- Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising, understand the actions people take on our website, and create targeted audiences for our Facebook and Instagram ads. This tool collects data about your page views, purchases, and interactions with our site. You can manage your Meta advertising preferences directly through your Facebook account settings.
4. Your Legal Rights
Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise any of these rights, please contact us at Lawrence Luxuries – Hello@thebusinessbanana.co.uk
